| Quality Certification | |
National's Quality systems have been certified in accordance with BS EN ISO 9001. Only the best materials, production processes and quality control can guarantee the optimum performance standards that customers expect from NATIONAL components.
"To manufacture and supply products that fully satisfy our customers continual requirements". All sectors of NATIONAL manufacturing, warehousing and distribution are accredited to BS EN ISO 9001. |
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Products and systems are continually improved with ongoing investment in sophisticated production equipment and related customer services to ensure that we meet our overall objective.
Quality Policy StatementNational’s policy is to maintain a high standard of quality in all aspects of its operation and to continually satisfy the expectations of its customers in respect of all products and services offered. Quality is a vital part of all our products and services, which helps to ensure good long-term relationships with both suppliers and customers. To this end, the company has established and will continue to maintain a quality system. National meets the requirements of BS EN ISO 9001:2000, which strengthens our resolve to be customer focused. This includes the continuous meeting and monitoring of customer expectation & satisfaction. National will ensure in providing and maintaining service to it's customers that: - · The quality policy is upheld and supported by management at all levels · Staff responsibilities and duties are clearly identified
· Staff
are appropriately trained to enable them to undertake their
tasks and given appropriate authority · Sufficient resources are provided to facilitate the work · Quality planning is applied in the management of all product · All appropriate documentation is maintained, controlled and archived
· Periodic
system audits and staff reviews are undertaken to ensure that
standards are maintained and National will ensure that all it’s’ personnel understand and implement the company's policies & objectives and are able to perform their duties effectively through ongoing training & development. Our objective is to get it right first time and to foster an attitude of continuous improvement. The company endeavors to comply with all relevant legislation including the Health and Safety at Work Act 1974, and has carried out appropriate risk assessments, where necessary. It is the management’s belief that, in operating to these standards, they will meet the requirements of their customers and their own objective of achieving a satisfactory customer base and long-term profitability. Ultimate responsibility within the company rests with the company Directors. The Operations Director - Andrew Clay - as the management representative, is responsible for all matters relevant to the Quality System, and as such is delegated full authority to take whatever steps are necessary to ensure that the requirements of the quality system are followed at all times.
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